Deactivations Happening Daily and Now Immediately On Items Listed

[VioletVictoriaSports]

I've been on Etsy for years with no issues.  In that past 10 days, I have had at least a deactivation nearly every day and now I'm listing new items with all of them being deactivated immediately after I had listed 6 new listings.  The other ones have been reactivated by Etsy within a day but it happens randomly immediately after someone purchases the listing.  The new ones that they are immediately deactivating do not have any issues.  I design them, there is no trademark or any other issue, just basic items.  This is clearly an AI issue but how and who can I get to bring this to Etsy's attention.  They email me, I contact them regarding the listing being deactivated, they reactivate it with no communication and that's it.  It's frustrating to have to continually contact them and even more now that I have 30 new designs to list and there's no reason to continue since each one deactivates in 30 seconds.  PLEASE HELP!!

[BagmakerSupply]

@VioletVictoriaSports: As your fellow sellers, the best we can ever do is speculate and make educated guesses why something is deactivated. Etsy has a "better safe than sorry" attitude towards deactivations and whether it is a single word or phrase that is the trigger or a misinterpreted image or some exotic combination that we will never reverse engineer (silly example: listings with the word blue but only in shops that are less than 6 months old and have an odd number postal code). What is pretty clear is that the listings seem to be checked when published, edited, or renewed. At least you can count yourself "lucky" that your listings are being reactivated - there are many many posts in this forum from sellers where that is not happening.

[AnniebelloPaper · Accepted solution]

I read somewhere here that the bots are triggered by a renewal or a new listing. Depending on what words the bots are set for on the day, they  pull it and then sometime later a real person takes a look. 

[SheWhoPlaysWithGlass]

Do you have a license for college sports team logos and names?

[VioletVictoriaSports]

Yes for the ones I have out there, I do.  I used to have over 75 licenses but it just wasn’t worth the cost so now I’m done only the few left along with my sororities. 

[secondarycreations]

I can't speak to the items that have been deactivated, but your collegiate and sorority sections have a lot of items that would need licensing. Maybe that has sent up a red flag to Etsy?

[VintageRescueSquad]

If you provide your licensing information in each listing, this may not happen, or at least result in reinstatement more quickly.

Yes, it's true that the bots are being proactive and it's triggered upon relisting. It doesn't matter that you've been doing it for years. This is the new policy.

[VioletVictoriaSports]

It’s NOT the sorority or collegiateitems.  I have the licensing for them. 

[FallenAngelBrass]

@VioletVictoriaSports 

Your 306 sorority items are all in violation of trademarks unless you have licensing.  This definitely will trigger bots to come scrape your shop. 

[VioletVictoriaSports]

I have the license to use them and have for years. I don’t have issue with those or my other collegiatestuff because I have the license.  It’s things like the gymnast drawstring bag.  Things I designed. 

[hopeandjoystudios]

It is probably the word "drawstring" that is getting it pulled. They prohibit drawstring hoods, clothing for children's products so if you are listing them as kids products with the  keyword drawstring, that is what is triggering the bot deactivation.  @VioletVictoriaSports 

[VioletVictoriaSports]

That was only one example and that one was reinstated.  It’s was a pair of soccer slides, now it’s football slides.  It’s so random.  The drawstring is a problem if the title has youth in it - I got a notice from Amazon on that one.  

[VioletVictoriaSports]

Well it just seems that it is super random as I was able to list some of my gymnastics slides without issue but then as soon as I put a football and a soccer one out there, it deactivated both of them.  Hopefully whatever this issue is with the system, it will go away soon.  I did try changing some words and more but nothing seems to have helped.