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I have ended coupon offers from being sent out, but Etsy is not allowing me to deactivate old coupon codes. I continue to have customers use them. They used to have a deactivation button, but it is no longer there. What's going on?
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Upon checking, I found that you cannot deactivate a promo code that is paused. You need to reactivate it first by going to Shop Manager > Marketing > Sales and discounts, finding the paused code, and selecting "Reactivate." Then, you can deactivate it by selecting "Deactivate code."

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Upon checking, I found that you cannot deactivate a promo code that is paused. You need to reactivate it first by going to Shop Manager > Marketing > Sales and discounts, finding the paused code, and selecting "Reactivate." Then, you can deactivate it by selecting "Deactivate code."

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Re: Deactivate coupon codes
I don't see a "deactivate code" code after reactivating. What am I missing?

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Re: Deactivate coupon codes
I know this thread is 2 weeks old but I cannot for the life of me find the "deactivate code" the solution is referring to. Can anyone tell me what I'm missing?