Customer can't put multiple items in cart

Anyone having issues with customers being unable to put multiple items in their cart or unable to check out? Need help!

Customer message:

Listing: www.etsy.com/listing/534906323/house-of-secrets-68-1st-series-1956Hey Ken, something is going on. I’ve purchased this comic twice and it never shows purchased. I also can’t check out from the cart with multiple items of yours. ??? Rob

 

Ken Hulsey

Atomic Robot Comics & Toys

Labels (4)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies

Re: Customer can't put multiple items in cart

hmmmm I wonder if Etsy is blocking you shop for selling newer comic as vintage

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Customer can't put multiple items in cart

@kensforce   It sounds like an issue with that particular Buyer - with your number of sales, apparently a rare occurrence - there's nothing you can do.  I even added a couple items to cart, and not seeing any issue.  You could suggest they contact Etsy Support, then give them the link.

* just in case it's a scam - don't communicate off of Etsy, or provide any payment information.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.