Custom order price problem

I need to create a custom order but when I insert the price (and shipping) in euro for me, commas go totally crazy and zeroes are added on, making €80 become €80000 or 8,0000 (I tried with points too, different browser etc) and I can't put the exact prices. 

Sometime appears an error that said: "Prices cannot contain more than two decimal spaces" but .. I know this.

Any ideas?

Labels (3)
Translate to English There was a problem fetching the translation.
1 Like
10 Replies

Re: Custom order price problem

@FogliaViola  There are lots of issues with the new Custom Order format.  I haven't heard of this glitch, but I'm not surprised.  What I've been doing is just create a regular listing titled "RESEVED for XX" - publish, pay the 20 cents, email the link to the customer.  The Custom form as it is, is barely functional - so frustrating.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: Custom order price problem

Thanks for the suggestion!  
I don't know why I didn't think about this so simple thing .. maybe the weekend has come and I need to relax? 

Anw, I have tried again and again in all ways and the price does not want to stay as I write it. So yes, it is really frustrating.

Translate to English There was a problem fetching the translation.
1 Like
SimonaReggimenti
Inspiration Seeker

Rif.: Custom order price problem

I have the same problem. Do not enter the right digit. What I do is create it anyway and then subsequently go and change the price after creating the order. The bad thing is that the customer sees it all at an exaggerated price. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Rif.: Custom order price problem

Ho pensato di fare così ma il rischio era troppo grande.

Forse finché non sistemano è meglio creare un'inserzione a parte che creare scompiglio nel cliente, soprattutto se è nuovo e giustamente timoroso.

Translate to English There was a problem fetching the translation.
1 Like
atelierflorine
Inspiration Seeker

Re: Custom order price problem

this problem still exists! change your language to English, then it will work.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Custom order price problem

Thank you so much, I have had this problem for so long and finally after reading your suggestion, it has worked!

Translate to English There was a problem fetching the translation.
0 Likes

Re: Custom order price problem

These zombie threads should be "Read Only"....................

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
StudioRudeBox
Inspiration Seeker

Re: Custom order price problem

This bug is stil in the form. A long time now. I made a video of the issue. The javascript in the form edits the price every time you unfocus the field. The issue is in both fields, price and shipping costs.

Now I create the custom order with a price like € 29.500,00 and then change the listing to € 29.50. Please Etsy, fix this issue on such a much used feature.

https://youtu.be/ai3Uk5FHv7M

Uploaded by Studio Rude Box on 2024-09-01.
Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Custom order price problem

I actually just had this problem when developing a copied listing for a specific request.  My customer wasn't pleased that a $$ item was priced at $$$$.  It is an Etsy error.  I redid the listing three times.  On the third try it showed the correct amount.  This was my first time experiencing this problem.  Thankfully I've moved my custom orders off of Etsy.  But I'm still processing smaller requests which I'm not sure I'll continue doing after this experience.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
HomemadeByDo
Inspiration Seeker

Re: Custom order price problem

This problem still exists. Solution: Change the language to English.

But really Etsy, why doesn't this form work in other languages? There should be an easy fix for this.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.