I have made a custom listing for a customer, who is based in a country I regularly send orders to. However when she clicks the listing I made for her, it says “not available in your region”. She can view my other listings just fine.
What could be causing this?
Is she in the UK ? Even though you are selling miniatures you may be affected by this.
https://community.etsy.com/t5/Managing-Your-Shop/selling-cutlery-knives-eg-fish-knives/m-p/139245522
Are your delivery settings setup correctly for that custom listing?