Re: Custom digital orders falsely marked as delive... - Welcome to the Etsy Community

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I get a lot of confused messages from customers because Etsy is marking them as delivered before I upload them.
Please fix it.

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I thought the files had to be available for purchase at the time of purchase, e.g. stored somewhere where the buyer can download them.

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@GlassyFields I think it depends on if it is an "instant download" or a "made to order download" ... https://help.etsy.com/hc/en-us/articles/115015628347-How-to-Manage-Your-Digital-Listings?segment=sel...

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ahhh, that makes sense @TBQSC

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