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Custom digital orders falsely marked as delivered on customer's side
I get a lot of confused messages from customers because Etsy is marking them as delivered before I upload them.
Please fix it.
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GlassyFields
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Re: Custom digital orders falsely marked as delivered on customer's side
I thought the files had to be available for purchase at the time of purchase, e.g. stored somewhere where the buyer can download them.
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TBQSC
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Re: Custom digital orders falsely marked as delivered on customer's side
@GlassyFields I think it depends on if it is an "instant download" or a "made to order download" ... https://help.etsy.com/hc/en-us/articles/115015628347-How-to-Manage-Your-Digital-Listings?segment=sel...
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GlassyFields
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Re: Custom digital orders falsely marked as delivered on customer's side
ahhh, that makes sense @TBQSC
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