I've been trying to set up a coupon code and when I type in the code name, I get the error message, "Must contain only letters and numbers" which, of course, it does. I've tried over and over, rebooting everything, etc. Any ideas what else I can try?
TIA
That can happen if you accidentally leave a space at the beginning.
Wish it was that easy, but no space.
was it one you already used and deleted? Try a different name?
As long as the original is no longer active, you can reuse the name.
...and, a message will tell you a Code already exists.
No, it's a brand new one.
Remove all spaces anywhere in the code
I had no spaces...
copy and paste it here so we can see it
It's finally working, didn't change anything. Maybe they saw my complaint. Who knows?
"REMOVEALLSPACES15DISCOUNT"
It won't like the percentage symbol. No symbols just letters and numbers.
@JJewellerySuppliesUK Thanks. I wasn't thinking!!!. I have removed the %
Well, maybe they saw it and fixed it because it's finally working! Thanks all for your suggestions.