ThePixieParadise
Inspiration Seeker

Completed orders not registering

Hi,  my completed orders aren't registering as completed even though they are within the dispatch time.  This means I can't be eligible for star seller. 

Can't seem to get any help for it. 

 

Any ideas?

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NanaLetha
Inspiration Maker

Re: Completed orders not registering

Are you mailing with tracking?

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Re: Completed orders not registering

@ThePixieParadise: Are you (or your print on demand (POD) provider) marking the order as complete (shipped)? Often this occurs when a POD integration has not been set up correctly.

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