Communicating to Etsy Support is impossible

[DesignSmartByCroft]

I keep on getting annoying messages to confirm my details in irder to receive oayment from customers, but get a send error message when I try to reply with my details onn Etsy. Then it says to contact Etsy support (like I am not trying to do that already) going through so many steps I get to a support page where can only select topics of what could be my current issue and guess what! My issue is not listed. Choosing the next best option just takes me through endless steps of other options until I reach a dead end. If it is this difficult to do business on Etsy then I don't see why should bother any longer. I have a busy life and don't have the time to play stupid games! Niw I am even having trouble to select a label below

[HazelsSewingSupplies]

You are being scammed.  Probably the reason you can't "confirm" your details is because Etsy has already booted the scammer out.

[PWOriginals]

To help combat the Etsy impersonators, any messages actually from Etsy will be in your "From Etsy" folder in your message section. Otherwise, it's a scam. Mark them as such to prevent it messing up your quality score for unanswered messages.

You have 72 sales so far - are you getting payments or are the funds in your Shop Payment Account?

[CanningCrafts]

Legit message from Etsy will be in the "From Etsy" folder. You are being contacted by a scammer pretending to be from Etsy (& Etsy has already removed the accounts since you can't reply). Don't give anyone your contact details or payment info in messages. Etsy already has that info. See these announcements:

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://community.etsy.com/t5/Announcements/Protect-Your-Account-With-These-Security-Tips/m-p/143158...

Mark those types of messages as SPAM so they don't count against your star seller status.

[SugarTaffySoap]

@DesignSmartByCroft  You've been scammed. Etsy sends messages "From Etsy" folder. Do you not see this folder?

If your topic is not listed keep clicking on any of the unrelated ones until you see at the bottom > I Still Need Help.  I don't know why Etsy doesn't make it more easier for non-Star Sellers to contact support.

[vintageNCtreasures]

Important info on the help pages to avoid getting scammed.

https://www.etsy.com/seller-handbook/article/1087958808206

You don't have to confirm anything to get a buyers payment.
You have 72 sales, have you had to confirm anything through messages to get those payments? 

You are NOT contacting Etsy on those messages.
You can't reply to those messages because Etsy has deleted that account due because it wasn't from Etsy.