Clients can't place orders

I have had 2 clients contact me in the last 24 hours that when they submit their order nothing happens and they can't get the order to be accepted by Etsy. Has anyone else had this problem? 

 

I have had a few orders come through but not as many as usual. I wonder how many other customers are giving up because they can't place their order. 

 

They aren't getting an error message but when they submit the order nothing happens. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Reply
NanaLetha
Inspiration Maker

Re: Clients can't place orders

Advise them to use a browser and not the app.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.