Shop de-indexed

So my shop has been de-indexed. I can't reach support as when I get into the Help section, it doesn't let me sign in or it goes to a Hiccup page. I have access to my dashboard as usual though.

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Re: Shop de-indexed

@FrenchVintagePrints  :  Have you tried  Dashboard > Community & Help > Contact Us   or  https://help.etsy.com/hc/en-us/requests/new?segment=selling#issuelist_selling_shipping  There should a "I Still Need Help" link at the bottom.

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Re: Shop de-indexed

I have. It just opens a new Help center window and takes me back to the start.

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TBJDesignsCo
Inspiration Seeker

Re: Shop de-indexed

same with me. my shop was showing up yesterday but this morning I cant be found in search . very frustrating 

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Re: Shop de-indexed

Especially when you can't reach support. 

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