Clarification on Reconnecting Payoneer Account with Etsy Marketplace

[Technoluting]

Hi Team,

I recently contacted Payoneer support, and they confirmed that my account has been successfully connected. However, due to some technical issues with the USD card, they advised me to create a new Payoneer account.

Could you please confirm if it’s possible to reconnect a new Payoneer account to the same Etsy marketplace?

Looking forward to your guidance.

Best regards,
Lineesh

[NanaLetha]

Can't you correct the error on Payoneer?

[Amaradorn]

The current understanding here is that once a Payoneer account has been linked to an Etsy shop it cannot be changed/updated. 

However I'm in the UK (we don't have the option of using Payoneer) so I can't check it. I'm assuming you don't have a button on your Payment Settings page which says edit or update??

[Technoluting]

Hi Team,

The issues with Etsy and Payoneer have been resolved—huge thanks to both teams! My store is now live and I'm excited to be selling my products.

STORE URL: https://www.etsy.com/shop/technoluting/

Thanks!

[Shopafrican]

Hi there, thanks so much for the update! It's a huge relief to know these issues can be resolved.

I'm currently stuck in the same frustrating loop, and my shop has been in vacation mode for two weeks.

Could you please share any specific advice or steps that finally helped you get through to a solution? Any guidance would be a massive help.

Thank you!

[Technoluting]

Hi @Shopafrican 

If you're experiencing similar issues, please contact the Payoneer support team to resolve the payment connection.

Thanks!