App crashes when I try to add a new item to shop

Last page before I hit publish the app goes black I can't go back foward it stays black and I have to close the app and restart my new listing. It does this all the time. I uninstalled the app updated, restarted my phone cleared catch everything. 

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NanaLetha
Inspiration Maker

Re: App crashes when I try to add a new item to shop

Use a browser instead. The app is a mess.

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TBQSC
Community Maker

Re: App crashes when I try to add a new item to shop

@DownTheRabbitHoleSmo 

Ensure your phone & Etsy apps are fully updated and are still compatible with each other.  Apps can sometimes stop working properly when the device you’re using is outdated. 

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