Change shop photo *no pc*

So I’m trying to change my shop logo as I’ve updated it. However it keeps saying I need to do this on a pc, which I do not have. I’ve never had this issue before. 

can anyone help 🫣

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies

Re: Change shop photo *no pc*

Go to the desktop version on whichever device you are using instead of the app to see if you can do it that way. 

 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Change shop photo *no pc*

I think the new app was having issues with images, have you tried to log in on your browser on your phone and do it that way?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Change shop photo *no pc*

@LuceThreadCreations: You should be able to do everything using your mobile browser = often when people say "use your PC or desktop" they mean use a browser.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.