Issue with Printify Syncing This Week

[kmbeason]

Anyone else been having issues with their orders not showing up on Printify? 

[HMSCreationsUSA]

I have all my Etsy orders come through to Printify as Manual Order. While I'm not having issues, I do notice that the time it takes for orders to show up in Printify varies greatly. Sometimes 5 minutes, sometimes 2.5 hours. Don't quote me but I think Printify asks for an hour, in general. 

[HMSCreationsUSA]

Back to add: Printify has amazing customer service reps (real live human beings) working their Chat. They are available on the weekend, so feel free to reach out to them for assistance.

[RunningCarrotDesigns]

My orders kept going into Other Orders, and I had to manually submit them. For some reason they weren't syncing properly and going into 'Printify Orders'. Chat said to delete the Esty listing and resync to Printify to ensure everthing matched, but this didn't work. 

[HMSCreationsUSA]

The automation is driven by SKU numbers, so when you publish a listing from Printify to Etsy, leave the SKU numbers in tact. 

When I've wanted to change my Printify listing (add more color options for example) I just re-publish the SKUs section to my existing listing on Etsy. I don't delete it first.