Change of address

[FloraAndTheFox]

Hey all not sure if anyone has come up on this I moved house a while ago and went through all the address updating on Etsy  - I thought I got them all i.e shipping label in delivery settings, the seller details section at the bottom of the edit page, address in payment settings, address in account settings- HOWEVER I am still seeing my old address when i sell an item to someone within the EU or UK on the email notification which I assume is the same as the buyer receives it showsat the bottom the Seller details as my old address.

Has anyone found a fix for this? I am worried someone will try and send a return based off of this address.

Note: When I go on my shop page and click seller details it is the correct address so why oh why is this old address cropping up on emails??

Thanks|!

[carnabystreetwest]

I'm having the same issue, did you ever find out where it was?

[CraftyCornishMaids]

settings

shipping settings

shipping label options

..... it has the ships-from address

[ModKenneth · Accepted solution]

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.