Cant Get to Messages Because of Saved Replies

[#1]

This is so odd. I accidentally hit "saved replies" and now I can't get it off my screen. Which means I can't get to anything in more store. I hit "done" that doesn't work. I tried makign a saved reply and saving etc. Nothing works. And I am waiting for a really important message. Anyone know how to fix this? I had to google etsy forums just to get to here. Thanks in advance

[VintageVibeHeartland]

I am having the same problem. I am trying to report it to Etsy through the chat window, but there is no category for reporting technical issues.

[LittleGemsJewells]

I just ended up sending my customer a good old fashioned email it was quicker and easier.

[FundametalsAnnex]

Headache from this...can't respond to messages.

[ManicciLuxuryCarMats]

same! Need this fixed!

[PrevntProducts]

Found a workound (on chrome)

Right click. Click inspect. Look for a line of code that says <div class = wt-overlay...

Look to the right and you will see 

"aria-hidden="false"

Change that to true and it will disappear..

[hbhill]

Thanks, that worked

[ManicciLuxuryCarMats]

this worked! thanks

[CreativeFindsPlus]

Thank you, it just worked for me.

[timelapse]

Maybe you should let the engineers know....!

[timelapse]

yet another fine mess......

[TheVintagePineapple]

[INVESTIGATING] Saved Replies pop-up blocking acce... - Welcome to the Etsy Community

[ElysianWorkshop]

Another great "feature".

[AirbrushGenesis]

Same here I contacted etsy support and they said all Etsy sellers are effected by this at the moment! Site engineers are working on the problem!

[SweetOwlEmporium]

How did you get a hold of Etsy support???

[EditableTemplateShop]

same here

[SweetOwlEmporium]

Same here....but today I also received two very strange emails.  All they said was Hi How are you, and the other said I noticed in your shop you have an interesting item.  I replied only because if I don't want to loose my Star Seller badge....now this happened.  Do you think its related???

[hbhill]

@SweetOwlEmporium No, I was having the same issue and didn't have those type or messages today. 

[AirbrushGenesis]

I just know all Etsy sellers are experiencing this at the moment

[AirbrushGenesis]

The Etsy Seller App lets me go into my messages just not on laptop Google,chrome

[SpottedOctopusShop]

Same here!  It's been dead and all of the sudden I have two potential customers within the last half hour and I can't respond to their messages.

[AirbrushGenesis]

Etsy seller app is working

[PrevntProducts]

Solution I posted above works

[beadedwire]

This is insane, I need to send my customer a message and can't get to my messages. Nice going Etsy.

[CreativeFindsPlus]

The same thing is happening to me. I cannot access or respond to any messages, and it is very frustrating.

[11ElevenEdit]

Me too, ugh!!! Can't reply to any customers. Let's hope it's fixed soon.