This is so odd. I accidentally hit "saved replies" and now I can't get it off my screen. Which means I can't get to anything in more store. I hit "done" that doesn't work. I tried makign a saved reply and saving etc. Nothing works. And I am waiting for a really important message. Anyone know how to fix this? I had to google etsy forums just to get to here. Thanks in advance

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
I am having the same problem. I am trying to report it to Etsy through the chat window, but there is no category for reporting technical issues.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
I just ended up sending my customer a good old fashioned email it was quicker and easier.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Headache from this...can't respond to messages.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
same! Need this fixed!

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Found a workound (on chrome)
Right click. Click inspect. Look for a line of code that says <div class = wt-overlay...
Look to the right and you will see
"aria-hidden="false"
Change that to true and it will disappear..

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Thanks, that worked

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
this worked! thanks

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Thank you, it just worked for me.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Maybe you should let the engineers know....!

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
yet another fine mess......

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Another great "feature".

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Same here I contacted etsy support and they said all Etsy sellers are effected by this at the moment! Site engineers are working on the problem!

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
How did you get a hold of Etsy support???

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
same here

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Same here....but today I also received two very strange emails. All they said was Hi How are you, and the other said I noticed in your shop you have an interesting item. I replied only because if I don't want to loose my Star Seller badge....now this happened. Do you think its related???

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
@SweetOwlEmporium No, I was having the same issue and didn't have those type or messages today.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
I just know all Etsy sellers are experiencing this at the moment

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
The Etsy Seller App lets me go into my messages just not on laptop Google,chrome

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Same here! It's been dead and all of the sudden I have two potential customers within the last half hour and I can't respond to their messages.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Etsy seller app is working

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Solution I posted above works

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
This is insane, I need to send my customer a message and can't get to my messages. Nice going Etsy.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
The same thing is happening to me. I cannot access or respond to any messages, and it is very frustrating.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Cant Get to Messages Because of Saved Replies
Me too, ugh!!! Can't reply to any customers. Let's hope it's fixed soon.