Cannot create new shipping profile

[TheMysteryBoxArt]

I wanted to add one more shipping profile but after I click "Save profile" I see red aleart "We could not udate your profile"

I've already tried to log out and in, different browser, different device (mobile app). But nothing have changed.

How do I fix this issue?

[ChillwolfArt]

Hi, If you are using the New Listing Form, did you try switching back to the old one? I've not used the new one yet (have always switched back). I really hope this will do the trick for you.

[TheMysteryBoxArt]

Thak you for your reply.

I've tried both ways: through New Listing Form and through Shipping settings. Both give me the same result - red rectangle "We could not update your profile". I'm a seller from Ukraine that uses POD providers in US, can it be the case?

[TheMysteryBoxArt]

Update: I've managed to create new shipping profile by selecting specific Shipping service. But still an empty try with selecting "Other" as Shipping service

[arawakening]

I have the same problem. Have you found a solution to this issue?

[4chicksvintage]

I have had trouble with the changes being saved or updated.

[Oghogho]

Same problem here also. All my listing mention "update required" regarding shipping and going to the shipping parameters, I cannot save any change

[4chicksvintage]

I received an email from PirateShip.com.  USPS has increasing rates scheduled for July.  Wow!

[EverBrightArt]

I have the same problem, It won't let me create a new shipping profile for my Printed Mint item. It also shows a message that I'm charging too much for shipping but that is what Printed Mint is charging me, and even if I try to lower that, the message won't go away - HELP!!!

[ModAngie · Accepted solution]

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