Can't open website anymore on mobile devices, app opens instead, therefore cannot access purchases

Until recently I have never had an issue opening the Etsy website on my phone to download purchased files. Now everytime I try, it just opens the app, so I have no way to access digital things I've purchased. And why has this always been the way to access these anyway. If I can shop and sell via an app, I should be able to download files from the app. But as it stands now, I can't access them at all. Etsy, please fix this annoying problem. I know I'm not the only one having this issue. If you want users to use your app, you need to correct this because now the only way to access my purchases is to uninstall the app. 

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Amaradorn
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Re: Can't open website anymore on mobile devices, app opens instead, therefore cannot access purchas

Have you tried disabling the app, just while you download your purchased files?

Does the app relaunch automatically when you go to etsy.com on your browser?

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Re: Can't open website anymore on mobile devices, app opens instead, therefore cannot access purchas

@WiredDesiresJewelery  I had this happen in the past, and it was due to some update - either my phone or Etsy.  I solved it by fiddling around with the permission in my phone settings - sorry, I don't remember which one.

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