Can't list from "Copy" or duplicates.

Is anyone else having issues with trying to list from duplicates? I sell variations of a lot of the same items, so I just copy or duplicate a listing and update with new info. I cannot do this anymore; I get an error message. I've contacted support but no help as of yet. 

 

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NanaLetha
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Re: Can't list from "Copy" or duplicates.

I always list that way using my desktop.

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Re: Can't list from "Copy" or duplicates.

That is the only way I list.  Must be an issue specific to you.  Have you tried the typical fixes...clear cache, remove cookies, restart computer...

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Re: Can't list from "Copy" or duplicates.

Thanks, I tried those but still not working. Basically I can't edit. 

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ChillwolfArt
Conversation Maker

Re: Can't list from "Copy" or duplicates.

(Just trying to think of something). If you go to "Listings", can you then select one and Copy it *(don't make any edits at this point, just Publish the listing). Then once it is Published, quickly Deactivate it and make your edits. Then Reactivate your listing. *(I did this to create a new listing). Hope it works for you.

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Re: Can't list from "Copy" or duplicates.

Thank-you, I'll give that a try!

 

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ChillwolfArt
Conversation Maker

Re: Can't list from "Copy" or duplicates.

@TheSweetBasilShoppe  I really think that's it. I remember some people saying the same as you. But the thing was, they were trying to make their edits first. Don't even bother with that. Just Copy > Publish > Deactivate > Make Edits > Publish.
Really hope this helps:)

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Re: Can't list from "Copy" or duplicates.

I always use copy.  Always works.  If your listings are old and don't have correct core details that may be why.  It may be better to simply do a new listing that has the correct core details than trying to update an old listing.

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