Can't find listing for Shop Update: My Item in the Wild on Sell on Etsy app

[LittleTeapotArt]

Hi there, 

I've been trying to post a shop update on an item that I listed around the 24th of September. When I am asked to tag the listing to match the appropriate picture that I've uploaded, the listing is not available. This is- if I scroll through the list of my shop listings it's not there, same if I keyword search the listing. I thought it was an issue with Etsy listing indexing times but it has been a week and I'm still encountering the same problem. 

Does anyone know a fix to this issue... I'd love to promote it to my followers but so far I've had no luck.

Thanks in advance.

[BagmakerSupply · Accepted solution]

@LittleTeapotArt: This issue (and many others) all seem to be related to how and when the Etsy Apps synchronize or don't - that is why it sometimes works to log out and then log back in or delete and reinstall the app. These actions appear to force the app to get fresh data. We only use the app for Shop Updates and often have to logout / login to have a current selection of listings.