Can’t add new listings because the core details page will not load fully and properly. And if does it freezes, seizes and then have to exit page. 

Re: Can’t add core details for a new listing 1/25/25

Well, it worked, but Etsy sent me a notice about how to edit.  I sent them a notice that the core details on their listing page is not working.

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Re: Can’t add core details for a new listing 1/25/25

I noticed you posted that you can now add all of  the core details without the screen freezing up. Could you share with the Etsy Community how you did that? Thanks

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Re: Can’t add core details for a new listing 1/25/25

I would like to know too. I have been going back and forth with customer service and they say it is a glitch and no time frame for a fix. 

 

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Re: Can’t add core details for a new listing 1/25/25

Same exact problem for me today. I hope they can fix this issue soon. Ug. 

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Re: Can’t add core details for a new listing 1/25/25

No reply from Etsy.  I will be listing on Ebay

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Re: Can’t add core details for a new listing 1/25/25

I guess i will be forced to list elsewhere as well.

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SandraStudio1
Inspiration Seeker

Re: Can’t add core details for a new listing 1/25/25

The same problem happened with me. Etsy please fix the error  

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Re: Can’t add core details for a new listing 1/25/25

Hello!  Any update or solution for you on your core details page?  None here…..

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Re: Can’t add core details for a new listing 1/25/25

I can actually list items using a mobile phone but not through my computer which is frustrating too as I cannot upload any videos when using the app on a mobile phone. It is ridiculous I agree

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Re: Can’t add core details for a new listing 1/25/25

Same issue with mine.  Haven’t listed anything for over two weeks.  No sales.🥲

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killerkawaii333
Inspiration Seeker

Re: Can’t add core details for a new listing 1/25/25

If everybody Posts something on Twitter maybe Etsy will finally pick it up?

this issue is really frustrating especially when you put in the hard work to describe your item and fill in all of the 1 thousand tiny details required to put up a listing and then notice its not working and you cant save the listing as a draft. I lost half an hour of work and because I refreshed the page All of my hard work was gone.

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killerkawaii333
Inspiration Seeker

Re: Can’t add core details for a new listing 1/25/25

Also why are not more people having this issue???

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Re: Can’t add core details for a new listing 1/25/25

I’ve had to copy and edit an existing listing in order to post a new listing. But, for OOAK items, it’s dicey. Everything has to change…titles, photos, tags, attributes, metal, measurements, gemstones, colors, descriptions, etc. If just one of those changes is missed a seller leaves themselves open to an NAD case. So, for those who sell items that are similar to one another, it’s a decent work around. However, those of us selling OOAK are taking more of a risk when copying/editing.

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killerkawaii333
Inspiration Seeker

Re: Can’t add core details for a new listing 1/25/25

The cop listing doesnt work for me, it will stay stuck if I try to change the pictures of the listing.

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Re: Can’t add core details for a new listing 1/25/25

Wow… this has been broken for a while now…  

I tried to list new items yesterday and it just kept freezing. Could not scroll down on my phone on the core details. On my laptop it didn’t give me an option to scroll but it also wouldn’t move on to the next few options. Heavy sigh.

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Re: Can’t add core details for a new listing 1/25/25

Has Etsy responded to anyone as to when this will be fixed?

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Re: Can’t add core details for a new listing 1/25/25

Mine has just changed to 'uh oh! Sorry, the page you were looking for was not found'

You'd think Etsy would WANT us to list new items??

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Re: Can’t add core details for a new listing 1/25/25

I get occasional updates.  For two weeks now it's the same thing every time.  They're engineering team is "looking into it".

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Re: Can’t add core details for a new listing 1/25/25

Same here  Core not working on Firefox but it does on Google

I don't understand why on one but not the other

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Re: Can’t add core details for a new listing 1/25/25

I switched over to another browser and it works fine on Google but not on Firefox,

Don't understand

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Re: Can’t add core details for a new listing 1/25/25

Strange.  Because I'm using Google and it doesn't work for me. So aggravating.  Over two weeks now that I can't list.

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Re: Can’t add core details for a new listing 1/25/25

I tried google and it doesn’t work….nothing works.  Need to find another selling venue.

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Re: Can’t add core details for a new listing 1/25/25

I have been going back and forth with Etsy on this issue for 3 weeks!  They were telling me all the same stuff until about a week ago when they finally admitted it is on their end and they are “working on it”. No time frame. Now they just won’t answer me. No browsers work. I sell antiques and vintage. Each item completely different so it is hard to redo past listings as a work around. So frustrating  I’ve tried every browser. None work. I think they are trying to force everyone to their app. Which I absolutely HATE. 

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killerkawaii333
Inspiration Seeker

Re: Can’t add core details for a new listing 1/25/25

Yesterday I posted a listing with the copy edit method in my phone app and it finally worked. Its a lot of fuss though, I hope this issue is fixed soon on the browser.

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Re: Can’t add core details for a new listing 1/25/25

Hi, I’ve had this problem. My solution has been to cancel the window and carry on in the listing page, adding title, photos and other details. Later in the listings page you can then add the core details successfully. 

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