SierraSolDesign
Inspiration Seeker

Can’t access listing drafts in desktop or mobile

Anyone else having issues accessing their listing drafts? I’ve tried in desktop (and in various browsers), and in mobile, have uninstalled/reinstalled app, logged out, etc. 
I’ve reached out to Etsy support multiple times over the past 2 weeks and still no resolution. 

Wondering if anyone else is having this issue, and if so, has anyone figured out a fix?? 

I’m so frustrated! 

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ChikaBeadwork
Inspiration Seeker

Re: Can’t access listing drafts in desktop or mobile

Does the situation occur every time you access the draft listings?

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SierraSolDesign
Inspiration Seeker

Re: Can’t access listing drafts in desktop or mobile

Yes, i have not been able to access drafts in both desktop and mobile for over a month! 

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Re: Can’t access listing drafts in desktop or mobile

I have no problem here accessing draft listings. When you contact CS, do you keep opening a new ticket? If so, don't, you should send only one, as sending more keeps pushing you down the line. If you want to send them more information, reply to the first only.

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SierraSolDesign
Inspiration Seeker

Re: Can’t access listing drafts in desktop or mobile

Yes I’ve had one ticket/conversation going with support for the past 2 weeks, but the responses are very slow, and so far have just offered generic trouble shooting like logging out, updating app, etc. 

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ChikaBeadwork
Inspiration Seeker

Re: Can’t access listing drafts in desktop or mobile

When you make a new listing, copy an existing list and edit it, and you can access the draft listing.

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Re: Can’t access listing drafts in desktop or mobile

I've not had any issues accessing drafts.

Does this link work to take you to your drafts?

https://www.etsy.com/your/shops/me/tools/listings/state:draft,sort:update_date?ref=seller-platform-m...

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