Can not enter a listing

[DivineAngelShop]

I have so many listings to add but today I cannot get pass the "Tell us about your listing" page. It will not allow me to choose the right buttons. 

[TastefulArtisan]

Had This problem today and after cursing up a blue streak and running scans, I tried a different browser and everything worked fine so it is a browser issue. Waste of nearly an hour on what is "unofficially" my day off. 

Win 11, Chrome, PC

Turned out both Firebird and Safari on my iMac worked. I don't use Edge. Firebird worked on PC

Maybe try a different browser?

If you are on the app, sorry, never used it for anything than answering messages so if you are using that, try a browser.

It's very frustrating and I hope you get quicker results than me!

ETA: I don't know if your issue is as the same as mine but to try and describe...I would hit the core details and no matter if I choose physical or digital, I'd get down to the radio buttons and click the appropriate one (tried then all actually) and it'd pop me right back to the physical or digital.

Tried both a fresh brand new listing, an existing listing made on the old for AND a copy of a newer listing made on the new form.

[DivineAngelShop]

You were perfectly right. I tried Safari and was able to get it all done.  Thank you so much Tasteful!

[DivineAngelShop]

You are exactly right! That is what is still happening to me. Thank you so much for taking the time to answer. I will try another browser. 

[CoyoteMountainTack]

Have you tried logging in on a different computer?

[DivineAngelShop]

Hi CoyoteMountain; thanks for wanting to help. I did what Artisan said and it worked. So glad to finally be able to get some work done.

Thanks again!

[TastefulArtisan]

Yay!!! So glad it worked for you. So frustrating but happy you were able to list.

[MariCollection]

 I'm having the same issue! Is it a new form for adding a listing that I'm not using/

[ClaresBrocante]

It’s happening again.  Using Safari and I have to switch between that and the app, both of which are still not allowing me to add or change core details.  A friend was told by Etsy to use Firefox which didn’t work.  Nothing has been the same since the old Sell on Etsy app was removed and replaced with a clunky one.  If we can’t list then Etsy loses money so come on the tech team - get your act together and stop fiddling with the site!