CSV download issue

I am having issues with being able to download my Etsy csv. It worked fine in January and I was able to download it. However when I tried February the Etsy page kept blinking and wouldn't download. I was using the Chrome browser so I tried Brave and Firefox. Both of these browsers did download the csv but as a Chrome page link. When I go to open the download it either repeatedly downloads and won't open or the page blinks and doesn't complete the download. I have tried two different antivirus and they didn't find anything wrong. Do you have any idea what is going on? This is on Windows 11.

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NanaLetha
Community Maker

Re: CSV download issue

Try resetting your modem.

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Re: CSV download issue

@CosmicCowgirlMerc: Are you referring to the month statement CSV? If only some months don't download properly, but others do, it is most likely a corrupted file.

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SVGRox
Conversation Maker

Re: CSV download issue

Contact Etsy support who need to resolve this

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Re: CSV download issue

On a similar note, can we download our photos in our shop like we used to in the CSV mode?

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Re: CSV download issue

etsy are also restricting mine and won't even read my emails

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Re: CSV download issue

@PrincessPoison666 

 

This is an old thread from 2023. Etsy's forums frown on resurrecting old threads. If you have a question, start a new thread. A moderator may close this one down and you will miss getting new replies.

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