Buyers on Chrome seeing item details at bottom of listing page - on Safari Item Details look normal

I'm only see the difference using my laptop but using my Iphone all looks normal on Chrome and Safari

Is anyone else seeing the same? ... As a Buyer using chrome are the listing details at the bottom of the page and then when using Safari are the listing details in their normal position?

Or is there something I should correct when using Chrome? I rebooted my computer ... I logged in and logged out of Etsy checking both ways. It's not just with my shops, I also looked at several other Etsy shops and there's still a difference between Chrome and Safari.  

I keep reading Etsy saying it's a test and buyers see the item details in their normal position and not at the bottom of the page so that's why I think I have something wonky going on with Chrome.

Thanks for the help

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TheArtfulTwig
Conversation Maker

Re: Buyers on Chrome seeing item details at bottom of listing page - on Safari Item Details look nor

The test is oriented by user, whether a seller or a buyer.  So, if you are in the test, you will see it on the platforms where it shows up and you won't see it if the test isn't yet functioning on other platforms for you.

Your buyers and other sellers who are also in the test will see it where it is functioning on their devices, too.  Buyers and sellers (who are also oftentimes  buyers) who are not in the test will not see it.

Sometimes people in the test are able to "make it go away" by logging out, or clearing cache/cookies, but sometimes not.  Also, the tests often come and go without any notice so things can be constantly changing, in my experience.

My bet is nothing is wrong with Chrome for you.

Edited to add:  I see the test on my laptop in Chrome, but it's not showing up in Safari.  Haven't checked the iPhone browsers or Etsy app.

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ChillwolfArt
Conversation Maker

Re: Buyers on Chrome seeing item details at bottom of listing page - on Safari Item Details look nor

It's not because it's Chrome.  I use Chrome on a desktop computer.  Today, the Description is back on the Left, under Reviews.  Yesterday (and I believe the previous day), it was over in the Right column. Before that it flipped to the Left.  As with all user based tests, it goes back and forth for me.

 

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Re: Buyers on Chrome seeing item details at bottom of listing page - on Safari Item Details look nor

 


@BestBobs wrote:

 

I keep reading Etsy saying it's a test and buyers see the item details in their normal position and not at the bottom of the page


 

This is true.  

There's really no point in trying to do anything about your own view of listings.  Etsy is fiddling around but it doesn't affect shop activity of a shop owner that sees the fiddling. 

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PrimFun
Community Maker

Re: Buyers on Chrome seeing item details at bottom of listing page - on Safari Item Details look nor

I have it on Edge and I like it.  Means if the buyer scrolls down, they are reminded of the page they are on and can click to buy.

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