I had still been using the old listing form and today Etsy automatically switched me to the new one without my knowledge. I keep supplies to do another one on some of my listings and do another one when an item sells. I had made & fired some and while ago went to renew them like I always do and kept getting the red banner something went wrong, try again later. Then tried renewing some that were expiring today and sae thing, got the red banner and it said if I kept having a problem to contact them. Contacted them and ask for a call back and they called me in about a minute. Spent probably 30 minute on phone with them, she decided I had new listing form and didn't why it wouldn't work, finally gave up and told me to switch back to old one. Did and it still wasn't working and she couldn't figure out why, she finally said there was a glitch of some kind and she was escalating it to some one else to look into.
After we hung up I kept fiddling around and finally got the ones that I had sold to renew. Had to go into edit and switch back to old form on each one and do one at a time switching back to old form each time. I gave up and didn't try to renew ones expiring today. Will tackle them tomorrow. They are aware there are glitches and ones we can get on the phone don't know how to fix.
