Banck account verification

Hi to everyone

I have a problem with verification of my banck account

After reciving the small amount, which I enter wrong i needed to verify again, but after that the answer was "red" wrong. I mail the support. They also restart my account but it is still "pending verification". I thried from other browser,but it wan't submit my account. I have 7 day left. The support team dont answer at my mails. There is no amonut coming on my banck. I made 5 sales.

What can I do?

Why they don't answer?

Will they suspend my account?

Will they transfer my paid?

I am hopless...is there any help

Thank you

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
9 Replies
LandKbeads
Conversation Maker

Re: Banck account verification

Did you try entering the correct amount now that you need to verify again? Not sure if that’s possible but that’s probably what I would try.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NanaLetha
Community Maker

Re: Banck account verification

The only thing you can do is contact support again.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
LynnsLittleShop
Conversation Maker

Re: Banck account verification

see if anything in this help article can help you, it does say you can try again.

How to Update and Verify Your Bank Account for Etsy Payments Deposits – Etsy Help

 

keep this article open in your browser and if it doesn't work when you try again scroll to the bottom and answer the question so hopefully you can get in touch with Etsy help again.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SugarTaffySoap
Conversation Maker

Re: Banck account verification

It can take 3-5 days to verify. It's not automatic. You already verified so you won't get suspended.    

You'll need to deal directly with Etsy support through your Shop Manager dashboard "Community & Help > " "Contact us".  I had to request a "call back" but I don't think you have that option.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Banck account verification

They don't answer to my mails,anymore. About 10 days and 4 mails...no answer.

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SugarTaffySoap
Conversation Maker

Re: Banck account verification

Do you have Chat Support?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Banck account verification

No. I can find any options for that..

Translate to English There was a problem fetching the translation.
0 Likes

Re: Banck account verification

@TesoryJewelry: "They don't answer to my mails,anymore. About 10 days and 4 mails...no answer." Every eMail from Etsy support should have a link something like "I Still Need Help". Click on that link in each reply from Etsy (or actually reply stating that you still need help) to keep the report alive otherwise Etsy will assume that it is resolved. You may have to do this innumerable times, before anything is done but do not give up. DO NOT open a new issue or contact Etsy multiple times about the same issue (doing so closes the one you already opened and puts the new one on the bottom of the pile).

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Banck account verification

I send 5 emails to our previous conversation. I send them screen shot like they ask...but no answer.

16.12 I recive an "extra" mail...that an admin unlinked my account.

I am crying. Is there anbody,any number i can speak?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.