Anyone having any issues posting videos on Explore

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The last two times I tried to post a video on Explore it says “ we couldn’t post your video, try again” (or something like that). 

The Latest one I tried was 14 seconds long. I tried mp4 and mov formats unsuccessfully. I was able to post this video directly on my listings. 

I tried with a completely different video with the same results. 

I have posted videos on explore before. This just started. 

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ampersay
Community Specialist
Community Specialist

Re: Anyone having any issues posting videos on Explore

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Thank you so much for flagging these issues you’ve been having with the Explore video upload process. If you’ve been having issues posting Explore videos lately, we recommend doing the following:

If you have a draft post using hashtag #ValentinesDay we recommend removing the capitalization and changing the hashtag to #valentinesday
If you have a draft post using hashtag #internationalwomensday we recommend shortening and changing the hashtag to #womensday

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ampersay
Community Specialist
Community Specialist

Re: Anyone having any issues posting videos on Explore

Jump to solution

Thank you so much for flagging these issues you’ve been having with the Explore video upload process. If you’ve been having issues posting Explore videos lately, we recommend doing the following:

If you have a draft post using hashtag #ValentinesDay we recommend removing the capitalization and changing the hashtag to #valentinesday
If you have a draft post using hashtag #internationalwomensday we recommend shortening and changing the hashtag to #womensday

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