Anyone else getting a deposit returned to Etsy today?

[#1]

Returned deposit today? After several years with the same bank? And my credit card on file is not expired or anything. NOW WHAT Etsy? Anyone else having this problem?

[EmberandLamb]

Same

[HarleyHandcrafted]

Happened to me too. Has to be an Etsy glitch if it’s this many people

[RareRagsandTreasures]

Same here. Please Etsy. Take better care of my money. I need that deposit to go in today!

[InspirationSouthwest]

Yes it happened here also. I've had a few late payments before but never a returned payment.

[MindofMinkTarot]

They're trying to deposit again so fingers crossed!!! Looks like someone really messed something up but since there's a lot of us it's being worked on fast

[FuturaVintage]

Yes, just chatted with online help and guess its an issue they are having today.....

[packagery]

My deposit email amount from Etsy doesn't match the amount shown as the "deposit $xx sent to your bank account" on my Etsy payment account. This has never happened to me before. Is anyone else seeing two different deposit amounts? 

EDIT: I didn't realize I also had a returned deposit. So the returned deposit is a different amount from what they're trying to deposit again. Hopefully this gets fixed soon.

[ASewShoppe]

Same! 

[JubileeArtisan]

Yes, my re-deposit is lower than the initial returned one.  I think someone is scraping some funds.

[BirdysDesignGallery]

Same here....Call into Etsy has no answer to why this is happening.

[ImJustSayinSigns]

Ok, so it’s Etsy then. They have sent another deposit out. It’s less due to a sale. One would think an email explaining would  be sent forth. 

[eileenb58]

Yes. Saw the deposit go through. Then I packed more orders for tomorrow. Now I see the first one was returned and there is another one that went through which is significantly less due to all the labels I created. No Message from them as to what is going on. Not that it surprises me!

[RocktheJewels]

that's what happened in both of my shops too. 

it Appears the computer 'Scheduled' the deposit Before the actual deposit 'time'. 

[eastofoz]

It happened in both of my shops too.  I am doing an online chat with them right now & being told that it's a problem with my bank.  They really need to get their story straight!

[ImJustSayinSigns]

No it’s not your bank. I verified with mine that there is nothing wrong with my account. 

‘’ That answer is BS as we don’t all use the same bank. The only common denominator is Etsy. 

[eastofoz]

LOL, OK so now it is being "kicked upstairs" for further checking & they will email me when they have an update.  Oh and I should keep an eye on my inbox for the email.  Yup, I'll get right on that.  Good grief!  

[pennyemporium]

my deposit shows:

04-15; $xx.xx sent to your bank account;

04-15; Returned deposit

04-15; $xx.xx sent to your bank account

[HarleyHandcrafted]

Same and I didn’t get the usual email for the second deposit so I’m stressed lol

[leatherpatternstore]

Same here too.

[ImJustSayinSigns]

Anyone have their deposit sent and then returned today? I got the email stating it was sent this morning before 11 am and when I have just looked at my finance account to see how much was sent, it now states it’s been returned. No email as to why. 

Also verified with my bank there is no issue. They don’t process thru transactions until midnight. 

[ChillwolfArt]

Here is another Thread with others having the same issue.
https://community.etsy.com/t5/Managing-Your-Shop/Returned-Deposit-4-15-24/m-p/145340939#M1698151

[ImJustSayinSigns]

Etsy now shows another deposit just now. So we will see. 

This crap happened when their bank went under last year. 

[thePaperFramer]

My weekly deposit was marked as returned this morning.  After reading several other posts on returned deposits they all said I need to contact my bank to find out why they rejected my deposit. I have had weekly deposits since 2015. Nothing in my personal or banking information has changed at any time.

When I contacted my bank I was told that they have not rejected any deposit. They say they have no record of any deposit request from Etsy this morning.  My finance payment page just says "Returned Deposit" with no further info.

So what do I do now? Who do I contact to get this corrected?

[MERSACCI]

They are having some issues with deposits today. They are trying to fix it now.

[TCCTN]

Must be an issue with Etsy. I am seeing this in my shop and Etsy has now resent it. I also have never encounter this but see other with same issue too.