All "earned" badges not showing

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Last review period, I earned 4 out of 5 badges for my shop, (the only I didn't meet was the sales minimum) and no badges are showing on my shop at all. So, my shop should show all earned badges, excluding Star Seller. Has anybody else had this happen?

I chatted with customer service and they said they'd forward to the correct department. 

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Former_Member
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Re: All "earned" badges not showing

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https://www.etsy.com/seller-handbook/article/earn-badges-for-great-customer-service/1053008678638

To be eligible to earn any of these badges, you must also meet the orders, sales, and shop tenure requirements: 10 orders and $300 in sales (before shipping and taxes) within the three month review period. Been on Etsy’s platform for 90 days since your first sale.

Eta, they changed the 10 order minimum to 5.  So now it's 5 orders and $300 in sales (before shipping and taxes) within the three month review period.

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Former_Member
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Re: All "earned" badges not showing

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You have to earn the minimum sales for any of the badges to show.

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Re: All "earned" badges not showing

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Oh, ok. I thought if you earned any of the badges, they'd show on your shop and earn all to receive Star Seller. 

 

 

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Former_Member
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Re: All "earned" badges not showing

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https://www.etsy.com/seller-handbook/article/earn-badges-for-great-customer-service/1053008678638

To be eligible to earn any of these badges, you must also meet the orders, sales, and shop tenure requirements: 10 orders and $300 in sales (before shipping and taxes) within the three month review period. Been on Etsy’s platform for 90 days since your first sale.

Eta, they changed the 10 order minimum to 5.  So now it's 5 orders and $300 in sales (before shipping and taxes) within the three month review period.

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Re: All "earned" badges not showing

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Never mind - You were correcting as I wrote. 

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Re: All "earned" badges not showing

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No, it's a tiered program and you can't skip any of the tiers. 

First you have to hit both the sales numbers (5 sales/$300)

Once you hit that you are eligible for the badges

If you receive all 3 badges, you get the star seller

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Re: All "earned" badges not showing

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Thanks so much!

I had a Star Seller badge for quite some time but never had to hit a monthly sales quota or a specific amount of individual orders. The only blocks in the the Star Seller tab that affected my shop in the past were the top three, Messages, Average Rating and Shipping. 

Again, thanks so much for your help!

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Re: All "earned" badges not showing

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Yes, once you hit the minimum sales those numbers disappear, they only show when you're not quite there yet. It can be a little confusing, especially if you'd been hitting the numbers previously without realizing it. 

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Re: All "earned" badges not showing

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Aaaah, yes, that makes sense now!

I really appreciate your help.

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