All of the sudden most of my listings are expired?

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I put my shop on vacation mode a couple of weeks ago or so and reopened a few days ago.  When I put it on vacation mode, I only had 2 listings expired.  I was keeping up with relisting the other expired listings, but specifically kept two expired.  I just checked my shop and it says I have 110 expired listings, some saying they expired all the way back in May!  I know for a fact this is not the case.  I know this is a glitch and a pricey one on my end.

Has anyone else had this issue?

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ModKenneth
Community Specialist
Community Specialist

Re: All of the sudden most of my listings are expired?

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: All of the sudden most of my listings are expired?

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I just saw how many sales you had so never mind. 

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NanaLetha
Inspiration Maker

Re: All of the sudden most of my listings are expired?

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Sometimes Etsy is just catching up.

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Re: All of the sudden most of my listings are expired?

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It’s been days though.  I’ve been on vacation mode many times and I’m usually back to normal in minutes.  

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Re: All of the sudden most of my listings are expired?

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There is a glitch where sometimes products don't expire when they are supposed to (there are numerous posts about it, going back at least a few years). My best guess (which is just that, a guess) is that your listings were supposed to expire in May but didn't. Then when you put your shop in vacation mode and took it back out, the system went through and rechecked all the listings, this time catching the products with older expiration dates that had fallen through the cracks previously. 

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Re: All of the sudden most of my listings are expired?

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Re: All of the sudden most of my listings are expired?

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Thank you for the response and other posts!  I wasn't aware of that glitch. 

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OneEyeCatStudio
Conversation Maker

Re: All of the sudden most of my listings are expired?

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Yes to this.

It happened to me.

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Amaradorn
Community Maker

Re: All of the sudden most of my listings are expired?

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@audreytherese @ThePageMageShoppe 

me too! This happened to my shop in Jan 24 after my Christmas break. 

To avoid this I am manually renewing the stragglers periodically.

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Re: All of the sudden most of my listings are expired?

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I think for some time, there has been an "on again, off again" glitch in Etsy's system.  Items that had reached their expiration date (and weren't set to auto-renew), continued to remain visible.  Your items may have had an expiration date that ended before or during your vacation...but opening back up after your vacation may have triggered Etsy's "crawling" of your listings, and picking up that they had actually expired.

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Re: All of the sudden most of my listings are expired?

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Thank you!  I wasn't aware of that glitch. 

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TBQSC
Community Maker

Re: All of the sudden most of my listings are expired?

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I have 41 listings that were supposed to expire yesterday ... they are still active today!  I wonder how long it will take the system to figure that out?  Guess I will just wait & see what happens as I have no plans on renewing any of them considering how slow sales have been lately.  

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Re: All of the sudden most of my listings are expired?

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Don't put your shop in Vacation Mode lol

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Re: All of the sudden most of my listings are expired?

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@TBQSC: We do only manual renewal and our experience has been that there always seems to be a 24 hour grace period before the listing actually expires.

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TBQSC
Community Maker

Re: All of the sudden most of my listings are expired?

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@BagmakerSupply thank you for that little hint (grace period)  ... yes I also only manually renew, but always have to keep checking to ensure Etsy has not changed them to auto renew, which did happen one time and I never got reimbursed for the "glitch".  

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TBQSC
Community Maker

Re: All of the sudden most of my listings are expired?

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Nope, not gonna do that, lol ... last time I did that, it took a long time to get reindexed!  I am just going to let my listings expire for now and then after the new year, I will relist all my handmade quilts.  I got booked up pretty fast for the holiday season with quilt orders, so I took them all down back in August. Got 1 more quilt to finish making and then it's time for me to relax for the rest of the year ... already got a cruise booked!

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Re: All of the sudden most of my listings are expired?

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Good planning! Enjoy your well-earned cruise! 

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Re: All of the sudden most of my listings are expired?

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Just happened to me.  No wonder I wasn't getting even any views.  Goodness.  Have a lot of clicking to do.  Glad to hear it's a glitch and not something I did.

 

 

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ModKenneth
Community Specialist
Community Specialist

Re: All of the sudden most of my listings are expired?

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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