Account has be suspended for a secone time

[RebelJewelleryShop]

Hello,

I'm desperately looking for answers. 

My account has been suspended for the second time with no explanation. 

Has anyone got any suggestions on this?

I have already had my account suspended and reactivated once I can't believe this has happened again.

[CryzalisMasksUK]

Try requesting a call back, they may be able to see from your account what the reason is.

https://help.etsy.com/hc/en-us/requests/new?segment=selling&fbclid=IwAR3XJULkao3ZPR8XcOEf2A7143n87Xt...

[JJewellerySuppliesUK]

It's hard to say anything without any info.  What was the reason for the suspension the first time?  Perhaps it has been suspended for the same reason possibly by a bot.  Have any listings been deactivated? Have you been asked to upload documents?  Is there a banner on your Store Manager or on your Finances screen?

[CraftyCornishMaids]

looking at the pictures in your reviews,

I would say etsy has found similar, elsewhere

they say it's OK to have charmS put on things, .......... so then, with a mix, it's more likely to be unique

I would think the bots are likely to be finding similar items

[FabioMcMustache · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.