Anyone know how to get a "not delivered on time" because no tracking was provided as buyer picked up locally?
https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller-?segment=selling
"What if I offer local pick-up or delivery for my items?
At this time, orders that don't have tracking because they are delivered or picked up in person will be considered shipped without tracking, and will not meet the Star Seller criteria for shipping. "
Any hand delivered item will count against your Star Seller metric because there is no tracking.
Etsy will not adjust your metrics retroactively. There is no work around.
If you are in the United States, you can send a low cost tracked letter containing a receipt and enter that tracking number into Etsy's system (Pitney Bowes).
https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller-?segment=selling
"What if I offer local pick-up or delivery for my items?
At this time, orders that don't have tracking because they are delivered or picked up in person will be considered shipped without tracking, and will not meet the Star Seller criteria for shipping. "
More handmade Disney - sigh
Nothing you sell is Etsy legal. You should read the Seller Handbook
What Can Be Sold On Etsy:
https://help.etsy.com/hc/en-us/articles/360024112614-What-Can-I-Sell-on-Etsy-?segment=selling
Prohibited Items:
https://www.etsy.com/legal/prohibited