A Call for Transparency and Accountability

[GenWoo]

Since my post about the current {F o r c e d - V a c a t i o n - M o d e} affecting 2 of my 3 shops was locked by Etsy just seconds after posting, I’m having to censor myself and use code to share this.

There’s a complete lack of transparency and client service, despite the significant fees we pay Etsy and the revenue we bring to Etsy every year.

Is this a mistake by Etsy, or have we shop owners actually done something wrong or broken any rules?

Will we receive financial compensation for this?

And how long exactly are 48 hours in Etsy’s universe?

[GenWoo]

After posting two strongly worded messages in the forum, the shop under this account is suddenly back. There was no explanation for why it was taken down or why it’s been restored. My other shop is still under review. Maybe I’ll just log into that account and repeat what I did with this shop…

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.