I'm having serious computer issues, and I'm only turning on my computer for brief moments. If I have a complete crash, I will loose all my CPSIA and customer and client information. I have ordered new parts and hopefully they will be here by Tues and my DH can install that afternoon. Until then, you can find answers to most of your questions by doing a search found at the top of the discussions. Or see if one of the other people have a solution to your question.