order still processing.....

Has anyone ever had this happen? An order in my shop is "still processing" since last night around 7 p.m. I looked it up and Etsy says some orders take longer to processs. I am thinking that 19 hours is way too long!
I am worried that the buyer thinks I am dragging my feet in responding and then sending it out.
Any suggestions?
Thanks!
Translate to English There was a problem fetching the translation.
0 Likes
6 Replies

Re: order still processing.....

There is a problem with Direct Checkout orders since yesterday. Etsy is looking into it. Check out their announcement and the threads:

https://www.etsy.com/uk/teams/7720/bugs/discuss
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: order still processing.....

Thank you Minerva! Forgot about checking the forums.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: order still processing.....

Yes it is driving me nuts. I have five orders in processing right now.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: order still processing.....

I've got one processing too and was wondering what was going on!
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: order still processing.....

Yes, me too! I have one order processing since yesterday and went thru today; one is still processing; and one has processed rather quickly.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: order still processing.....

Thanks for posting this - now I know to just go to bed and quit waiting. I sold 4 other orders today and they went thru fine. Was hoping to finish up this one that's still processing and print the shipping label before bed so I could mail them all together in the morning. Oh well. 1 order still processing is better than no orders;-)
<3 Jewel
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.