How to set up a Reserved Listing

[CaliforniaCrownJewel]

Hi Team,
I had a potential customer convo me wanting to purchase a $275.00 quilt, but she wanted to make payments...$100. today, then another $100 Dec 1, then $75. on Dec 15. I'm just not sure it's in my best interest to hold this item, especially at the busiest time of year. Besides that - Has anyone ever done something like this? I have Direct Checkout - is there a way to set up payments with it? Thanks everyone in advance for your advice.
Jewel

[weekendjewelry1]

Jewel, I don't use DC, but I would think the reserve listing would work either way. If you decide to do it, just set up a "Reserve Listing for Customer ABC - first layaway payment" or something like that, set the amount at $100 (remember that you will have fees taken out of the price, so figure that little bit of extra in) - and assuming she purchases it on schedule, do the next Reserve listing for Dec. 1.

I'm not sure how to deal with 'customer remorse' if she decides she wants her money back rather than continuing to completely purchase - other people will probably have ideas on that.

Good luck, hope it works for you!

[CaliforniaCrownJewel]

I don't see where the Reserve Listing option is. Would that be the same as a Custom Order?