Hey Cassandra! Welcome to the team! Two sales in two weeks is actually pretty awesome, and looking in your shop I can see why you would have gotten two already! You obviously have your brand together and your shop photography is great.
It takes a little time to become fully integrated into Etsy as far as search optimization goes. You are doing well with titles, and your tags are starting to shape up nicely. Don't be afraid to use multiple words in your tags as they can boost your chances to be seen in similar searches.
Your descriptions are also looking pretty good, though I would recommend maybe a bullet list of ingredients right in the description so that potential customers glancing over your listing can quickly find info. It also helps break up your text. Also, link up your shop! This can keep customers in your shop looking if you link to similar products, a shop section, or even to your policies, about page, or home page.
Your policies do need a little bit of work, and they can be tricky to fill out when you are first starting out on Etsy just because it is one of those things not generally thought about. Here is a good article with some tips on policies:
https://blog.etsy.com/en/2012/service-tips-for-sellers-creating-policies-that-work/Think about how you manage shipping, if you are comfortable taking returns, where you ship to, how you package, how you ship, where you get your materials from, etc, etc. Also, looking at shops with similar products (i.e skin care, lotions, etc) and their policy page can be a great place to start on your own policies. Just make sure that you are comfortable with them-your policies are your way to control what sort of experience a customer is going to have and to let them know what they should expect.
Something you should definitely think about adding in is an About page. That a great place to tell the story of your shop. Why do you want to offer natural skincare products? What is your process for coming up with new products? I love hearing the 'behind the scenes' of a shop, and so do a lot of Etsy customers.
Really though, you have a fantastic shop running! Play around with listing some more items, maybe think of gift packages or sampler sets for around the holiday season. If you have any other questions, feel free to get in touch.
Best Wishes,
Frances
Hey Noelle, welcome to Etsy and the team! I love your bows! They're very cute! Your photography is pretty good, and you have the right idea with keeping a cohesive background. Try to use all five photographs and perhaps a live model. I wrote a little blurb on photography in the team discussions if you would like to check that out.
Descriptions are just as important because your customers can't pick up, hold, and ask you questions verbally so you have to create the illusion for the customer. Really focus on texture, color, materials, style, and size. Try to use descriptive words and put your personality into it. The Seller Handbook Archive has some great resources on descriptions.
You have a great cause that you are selling for, and I wish you the best with raising money for those families. This is something that you could use in your own About Page about your shop.
You definitely have a good start going, and checking out the Seller Handbook might be the next step for you. It has loads of info on how to start refining your business and get known on Etsy. If you have any questions, feel free to ask!
Best Wishes,
Frances