@MikeKrausArt Thank you for support and your warm words!
Hello! everyone!
This month, all Ukrainian stores must connect Etsy Payments. Previously, we used PayPal - and saw complete information about buyers, even if the customer did not specify a phone number in the order, PayPal provided it.
But Etsy now hides the phone ...it's so inconvenient. I write to everyone by e-mail and wait a long time for an answer. I contacted technical support, but they did not help.
Please share - how do you solve this issue? After all, the addressee's phone number is mandatory for postal services. Are shops that have been accepting payments through Etsy Payments for many years also constantly bothering customers through emails and Etsy just doesn't want to make our work easier?
I will be grateful for your answers.
Dear friends! Please follow my young shop https://printmydrawings.etsy.com.
I will follow back. Thank you!
@MikeKrausArt Thank you for your support and your warm words!
Thank you everyone for your support! I'm from Ukraine and here is my shop. Any help would be appreciated
@SymbolOfFaith @SpecialNeedsUA We are happy to help. And hope you and your loved ones are safe and healthy. Victory to Ukraine!
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