The 80/20 Rule

[BelovedDollDesigns]

For those have seen the "80/20 rule" but don't know what it means or what you should do with it, this handy article arrived in my inbox this morning: http://www.entrepreneur.com/article/229294?newsletter=true

[Former_Member]

Thanks for sharing! I'm getting ready to leave right now but have bookmarked it to look at this weekend.

[Purl1VintageToo]

Interesting article. Luckily, we haven't yet had to deal with those time consuming customers that should be quietly directed elsewhere, but the rest was good info to consider.