your messages have been temporarily disabled

[RonikInternational]

Hello. I was sending out messages to update customers on orders and I got a message saying my messages are temporarily disabled. How can I fix this?

[TheVintagePineapple]

You have a total of 3 sales.  Etsy wouldn't disable your messaging for 3 messages.  Were you sending promotional emails to Etsy members, other sellers or buyer only's?

[Amaradorn]

Sending unsolicited* messages to potential or previous customers is called SPAM and is not allowed. If Etsy detects that you are sending such messages they will temporarily disable your messaging service.

*'unsolicited' means that they did not contact you first and give you permission to contact them.

[bradgoodell]

The fix is simple.  1-Wait it out until Etsy decides you can get your privileges back.  2-Don't do it again.  

[RonikInternational · Accepted solution]

Ok but now what can I do 

[bradgoodell]

1-Wait it out until Etsy decides you can get your privileges back.  2-Don't do it again.  

[EccentricHandbags]

If you have to contact someone you are currently in a transaction with you can email them.  The Etsy message thing is temporary and meant to be inconvenient.  It is to discourage spam messages.   

[CraftyCornishMaids]

@RonikInternational 

I have read here the first time you abuse the etsy message system, you can't have access for about a week,

I have never seen anyone come here who has done it a second time, so I assume those shops don't stay open

If you were contacting people who hadn't purchased from you, it's illegal in many countries, it's against USA can-the-spam laws, and against EU and UK GDPR policy

You sell to the EU/UK, you need a GDPR policy in your shop,

more info from etsy here

https://www.etsy.com/legal/policy/selling-to-eu-buyers/239965962014

and how to create one
https://www.etsy.com/seller-handbook/article/how-to-write-on-point-privacy-policies/59160674124

[After9Marbles]

Heads up someone is selling your photos of your handmade items on istockphoto.com

[ModFabio · Accepted solution]

We appreciate everyone's feedback, and since OP's question is not a technical issue but has already been answered in any case, I'll go ahead and close this thread.

Thanks!