what format should the phone number be - uk for 2 step authentication

[CraftyCornishMaids]

Hi,

for all those that have been following, I now have my shop back,  .... yeah, thank you all.

however, I don't have the answer to my question I originally asked - and I am a bit reluctant to ask the helpdesk again.

etsy says they will send a code to your phone, but can you do it to landline, or just a mobile?

normally, if you put in a mobile number starting 0751

if you want it international, you normally drop the first zero from a normal phone number, so is it

+44751

however, etsy handbook says one thing, and etsy support e-mail say another, I never did get the chance to add it, but now my shop is back, I want to put it in, and I really don't want to get it wrong

Is there anyone in the UK that has done this, and how did you format the first bit?

I would prefer landline if anyone has done this

Thank you

Heather 

[VintageRescueSquad]

I can't answer your question, but am so relieved your shop is back! 

[23CraftyStreet]

I logged in to my security tab on Etsy to check it, but can’t see the number there. I don’t remember what format I used (I set it up ages ago), but I guess if you put “+” instead of “0” and it turns out to be incorrect then you won’t be able to save the number. 

[CraftyCornishMaids]

Thank you,

It might be the case, but with the problems I have, I didn't want to be locked out again

[daisysjewellerygifts]

So happy your back up and running, as for your question, i would of thought it would be your mobile number as they would text you the verification number, but i might be wrong.

[CraftyCornishMaids]

Thank you,

It's good to be back to "normal"

it's the format

my mobile starts 0751, but as it's an international number, I would have thought I'd start it with +44

but then I don't know whether to drop the leading 0, of the number, like you do with a landline.

Etsy said put 044-075... but I don't think that's right

... I'm rubbish with anything to do with mobiles

[daisysjewellerygifts]

normally its just 44, but thats a bit confusing when Etsy is saying something different, so really not sure, sorry .

[23CraftyStreet]

One more thing @CraftyCornishMaids, once you set up your 2 factor authentication, make sure to print out backup codes (you can generate them under security section), you can use them any time if you don’t have an access to your mobile.

[CraftyCornishMaids]

Thank you, that would be very handy

[VINTAGEbytheMAGPIE]

@CraftyCornishMaids  it should just be +44 ( UK code  ) drop the first O then the rest of your number . It's to a mobile as they send a text , with the code which you then use to log in with.

Uk shops please correct me if I have this wrong its been a while since I set this up myself 

Good to see you back x

[CraftyCornishMaids]

@VINTAGEbytheMAGPIE 

OK, it's what I thought, I'm going to give it a go, I could be some time sorting out a signal, and a dash back to the house.

[VINTAGEbytheMAGPIE]

and for clarification this is why 

Do you use +44 instead of 0 ?

44 is the country code for the UK. 0 is the long distance dialling code within the UK, from STD (subscriber Trunk Dialling) used to access the 'long distance' or trunk network. You don't need it if dialling the UK from overseas as the call arrives already on the trunk network.

[CuriosAnCollectibles]

I would think as others have said drop the 0, but I'm very wary of recommending anything to do with Etsy, as they always seem to have their own way of doing things. 

[CappuccinoLace]

@CraftyCornishMaids  Just set it up, it needs to be +447 etc

[BikerBlingCa]

It's great to see you are up and running again, THANKS to thatregina.  So nice to see that she is still here to help as it should be.

[DivineCrossings]

Welcome back! I use two-factor authorization/authentication and I’d suggest having a pen and paper handy when the call comes in. They run through the code so fast and only once that I’ve had to scribble the code at light speed to keep up. 

[GalleryAntiques]

Great to see you back up and running again, as others have said, normally for UK mobiles it would be +447 - take out the leading zero.

[CraftyCornishMaids · Accepted solution]

Thank you all,

I went to the beach cafe, with my laptop, and mobile phone, as it has internet, and a mobile phone signal (and chocolate cake and tea)

The +44751.... worked,

I used the sms option, they text you a code to use, to verify, before the setup is complete, so if you do put the wrong number in, or mess up the +44 thing, you won't be locking yourself out.

and you get "backup codes" for when you don't have a mobile,

and that worked too, as I tried it when I came home

Whew!!!!!! hope to have a relaxing rest of the day - I've some jug covers to crochet.

[Arcalliq]

so good to have you back so quickly Heather!

Based on your experience, I think I should probably set up two step verification too. But I don't seem to able to find where to do it. 

[CappuccinoLace]

@Arcalliq  account settings under your profile, not under shop manager.

and then security. 

[MyOrganisedHome]

Welcome back!

It’ll be the chocolate cake and tea that helped you get through this.

A lesson to us all - one must never be short of either tea or cake.

[Arcalliq]

@CappuccinoLace  a-ha! That's why I could not find it!

Thank you so much. Now done!

[ChillwolfArt]

@CraftyCornishMaids 

Really happy to see you back!

[CraftyCornishMaids]

Thank you

[AmoreTreasure]

So glad it seems to have all worked out!