Wondering if anyone is having a similar issue . I am trying to set up a Labour day sale but drop down for the percent I want to offer starts @ 25% off..I do Not want to offer 25% off but it will not let me change that unless I want to go higher , it will not allow anything lower..even where it says custom it will not allow me to change to anything lower then 25 % off..annoying!!
@PantryandPetticoats: Etsy seems to be running a test on the sale form as we are not currently seeing what you are. We did have the "custom" option for a short time and when selected another edit appeared where you would enter the sale percentage.
THanks bagmaker, I have entered the custom option but it will not let me submit a number,,hoping it is fixed soon
Weird. I'm able to setup 20% or lower.
Eureka! Success !! it finally let me put the amount in..Not sure why it was frozen earlier ..:)
Self-deleted. I see above that you got it.
Yes, having issues setting up a sale as well this morning. I can enter 20% in the custom area, but when the sale goes live in my store - the discount gets converted to 25% off, not 20% Hope Etsy gets this fixed soon too.
I had that issue before. It seems after inputting all the info (20% in the custom field, dates, sale details) then went to the next screen to select which listings to apply the sale too, I was debating on changing the date, so I went back to previous screen and then went forward again and put all listings, it set up the sale at 25% not 20%. I ended the sale and set it up again without going back and making any changes and it seemed to work so try fiddling around with it.
Thank you! That worked!!