temporary message restriction

Bir müşteriden gelen mesaja yanıt veremiyorum.

çünkü bu şekilde uyarıyorum.

Maalesef mesajlarınız geçici olarak devre dışı bırakıldı.  Yeniden etkinleştirilmeleri için lütfen  destek ekibiyle iletişime geçin. Ayrıca   Mesajlar hakkında daha fazla bilgi için SSS  ve  Topluluk Kurallarına bakın.

Bu sorunu çözmek için ne yapmalıyım? Bana yardım edin lütfen

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Re: temporary message restriction

Your messages have been blocked because you were sending unsolicited messages to people, or multiple identical messages.

You have NO SALES, therefore, NO customers to reply to.  You can only message people who message you FIRST, or people who have placed an order with you. You have NO SALES, therefore, NO customers to reply to.

You must wait until Etsy unblocks / releases you.

There is nothing to do but have patience, and read the rules:

https://www.etsy.com/legal/sellers/#community

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Re: temporary message restriction

thanks

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Re: temporary message restriction

@UnlimitedGiftShop 

Just so you are aware, other sellers with mutes have reported waiting a month to have their priviledges reinstated.

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NanaLetha
Inspiration Maker

Re: temporary message restriction

You can’t fix it. Sending too many messages in a short period of time makes look like you’re spamming.

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Re: temporary message restriction

If you send a lot of messages to people, Etsy will restrict your messaging abilities.  Were you sending messages to people, trying to get them to buy from your shop?  If so, that is not allowed on here.  Only Etsy can reinstate your messages; you'll have to reach out to Support to inquire about this.

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Re: temporary message restriction

@UnlimitedGiftShop: While you are waiting to have messaging restored, you might want to read https://www.etsy.com/seller-handbook/article/26590492608

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Re: temporary message restriction

You also need to do what Etsy told you to do and contact support.  Then wait and never do this again.

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