suspended

Hello, I just opened my account but it has been suspended. I couldn't understand what the problem was in the e-mail they sent me, so I started researching it myself. Finally, I realized it was because of the taxpayer ID and I fixed it immediately. I sent 3-4 e-mails but never received a response. what should I do? I am writing for my another account WoodyWallArts

they sent me this email,

We appreciate you taking the time to file an appeal with Etsy. After careful consideration, we've determined your account does not qualify for reinstatement. We've performed a comprehensive review of your account and the information you provided, and are unable to reconsider this decision. While we’re unable to disclose our internal review criteria or discuss your account status further, if you have questions related to your Payment Account please review Etsy’s Payments Policy. We’re unable to reconsider this decision and can no longer respond to further messages about your account status. We appreciate the time you’ve invested on Etsy and wish you success in your future endeavors.

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6 Replies

Re: suspended

So sorry, what were you selling?

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Re: suspended

I sell wooden wall decor

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Re: suspended

@DelicateSilkBoutique 

Your shop is open and you sell sweatshirts.  I'm confused. 

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Re: suspended

i am writing for my another account WoodyWallArts, sorry for the confusion

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LastCentury
Community Maker

Re: suspended

don't know what to tell you other than patience might be the key and in the meantime add your shop locations AND for when your other shop does resurface:

"If you choose to run multiple shops on Etsy, you must list all the shops you run in the Public Profile section of each account. Each account must also comply with Etsy’s Seller Policy. "

https://help.etsy.com/hc/en-us/articles/360017604474-Can-I-Run-More-Than-One-Shop-on-Etsy-?segment=s...

good luck.

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Re: suspended

thank you so much

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