spam affected on my star seller progress

[HeartofhomeIN]

i have received a message also replied instant and then buyer again share a message and then his account getting deactivated so we can't reply him and from this my star seller badge progress is affected as it is shown that we have not speedy replies thank you

[NanaLetha]

You can still mark as spam

[AAANativeArts]

Mark it as spam and it should come off your record in a few days.