@CasaNisia: Are you basing this on the CSV file on your Star Seller page to confirm which order Etsy thinks has something wrong with it. In particular make sure that *Had processing time?* = yes, *Ship by* has a date, *Tracking/label date* has a date, and *Shipped on time?* = yes. Remember that Star Seller dates / times are in UTC not your time zone.
"I have the copies of the email to prove it" Only what is entered on the order matters. What happens if you click on the tracking number link on the actual order? If it opens the courier's tracking page and shows the scan history then you have proof that the tracking information was entered correctly.
If that does not work and if the shipping company is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Does the actual order show as at least "in transit"? Has the package been scanned? Sometimes a tracking number cannot be validated until after the first scan is publicly available.
An unsupported shipping company or invalid / unverified tracking number equals shipped without tracking.
As an aside, you probably should be more concerned about your shop getting closed down than about Star Seller. Your About section says "All of the items in this shop are ethically sourced and purchased at the price the artisan sets, strictly no haggling. Everything in this shop is made by talented Mexican hands in Mexico and hand picked by me." which makes it sound like you are reselling other people's handmade items which is forbidden on Etsy. Have you read what Etsy considers handmade https://help.etsy.com/hc/en-us/articles/360024112614-What-Can-I-Sell-on-Etsy?segment=selling#h_1a7d7... and their feelings about reselling handmade items? Etsy has been on a mission recently to shut down shops that do not follow Etsy rules.
